Readers have been sending me examples of bureaucratic city rules that waste time and money. Here’s one that has persisted for decades: HPD’s annual property registration. As the treasurer of a small condominium, I have been doing this annoying task for 30 years — and it still hasn’t been digitized. As multifamily owners and property managers know, the form is online and is populated with the information from the previous year, which is helpful. But here’s the problem: You have to print it, sign it and mail it in. What the heck? HPD’s technology is decades behind. In 1969, NASA […]

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